What type of information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How we collect information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why we collect such personal information
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How we store, use, share and disclose site visitors' personal information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with site visitors
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies are used on this website. Cookies are small pieces of data that are stored on a website visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site and enable us to:
To provide a great experience for visitors and customers;
To monitor and analyze the performance, operation and effectiveness of the website (and web platform);
To ensure the website and platform is secure and safe to use.
The following cookies are used on this website:
Cookie Name: ForceFlashSite Duration: Session Purpose: When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site.
Cookie Name: hs Duration: Session Purpose: Security
Cookie Name: smSession Duration: Persistent (2 days or 2 weeks) Purpose: Identifies logged-in site members.
Cookie Name: XSRF-TOKEN Duration: Session Purpose: Security
Cookie Name: svSession Duration: Persistent (2 years) Purpose: Identifies unique visitors and tracks a visitor's sessions on a site.
Cookie Name: SSR-caching Duration: Session Purpose: Indicates how a site was rendered.
Cookie Name: sm Session Duration: Persistent (2 weeks) Purpose: Indentifies logged in site members.
Cookie Name: TS* Duration: Session Purpose: Security
Cookie Name: TS01******* Duration: Session Purpose: Security
Cookie Name: TSxxxxxxxx (where x is replaced with a random series of numbers and letters) Duration: Session Purpose: Security
Cookie Name: TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters) Duration: Session Purpose: Security
Cookie Name: JSESSIONID Duration: Session Purpose: Session Management
Cookie Name: AWSELB Duration: 1 hour Purpose: Session Management
Cookie Name: AWSELBCORS Duration: 1 hour Purpose: Session Management
To find out more about cookies and how to manage them on your device
The following website provides useful information about cookies and how to manage them: All About Cookies
You can learn how to stop your browser from accepting cookies using the following links – please note that deleting or disabling cookies and other tracking technologies may prevent access to some parts of this website:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout
How site visitors can withdraw their consent
You are entitled to know what information we hold and can request us to remove it. If you don’t want us to process your data anymore, please contact us on +44 (0) 1458 210 261.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us on +44 (0) 1458 210 261.